Why prepopulated URL is not working?

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    Nik_C
    Answered on March 21, 2018 at 06:55 AM

    There is an issue with your link: 

    https://form.jotformeu.com/80640743203347?patient_first_name=James&patient_surname=Dodd&patient_email=doddjb@yahoo.com.au&patient_phone_number=?&drs_name=Jonathan%20Field&drs_email=jon@docto.com

    You should have a value there:

    https://form.jotformeu.com/80640743203347?patient_first_name=James&patient_surname=Dodd&patient_email=doddjb@yahoo.com.au&patient_phone_number=000000&drs_name=Jonathan%20Field&drs_email=jon@docto.com

    So it could work.

    Let us know how it went.

    Thank you!

  • Profile Image
    doctoblog
    Answered on March 21, 2018 at 07:43 AM
    I see! So if one parameter is blank the others don't work?
    Dr Jon Field
    Director
    www.docto.com
    ...
  • Profile Image
    ashwin_d
    Answered on March 21, 2018 at 10:42 AM

    No that is not an issue here. It is not required to populate all form field, the issue with your form's pre-population URL is the use of "?" which was causing this issue. Your URL with parameters can only have one "?".

    Hope this helps.

    Do get back to us if you have any questions.