Why prepopulated URL is not working?

  • doctoblog
    Asked on March 21, 2018 at 4:22 AM

    Hi Guys,

    why does this URL not prepopulate?

    https://form.jotformeu.com/80640743203347?patient_first_name=James&patient_surname=Dodd&patient_email=doddjb@yahoo.com.au&patient_phone_number=?&drs_name=Jonathan%20Field&drs_email=jon@docto.com


    thanks

  • Nik_C
    Replied on March 21, 2018 at 6:55 AM

    There is an issue with your link: 

    https://form.jotformeu.com/80640743203347?patient_first_name=James&patient_surname=Dodd&patient_email=doddjb@yahoo.com.au&patient_phone_number=?&drs_name=Jonathan%20Field&drs_email=jon@docto.com

    You should have a value there:

    https://form.jotformeu.com/80640743203347?patient_first_name=James&patient_surname=Dodd&patient_email=doddjb@yahoo.com.au&patient_phone_number=000000&drs_name=Jonathan%20Field&drs_email=jon@docto.com

    So it could work.

    Let us know how it went.

    Thank you!

  • doctoblog
    Replied on March 21, 2018 at 7:43 AM
    I see! So if one parameter is blank the others don't work?
    Dr Jon Field
    Director
    www.docto.com
    ...
  • Ashwin JotForm Support
    Replied on March 21, 2018 at 10:42 AM

    No that is not an issue here. It is not required to populate all form field, the issue with your form's pre-population URL is the use of "?" which was causing this issue. Your URL with parameters can only have one "?".

    Hope this helps.

    Do get back to us if you have any questions.