Missing form

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    LRsweepstake
    Asked on March 21, 2018 at 08:18 AM

    Hello, I created a form yesterday and it has gone?


    Please advise.


    Luke

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    Richie_P
    Answered on March 21, 2018 at 11:02 AM

    I have checked your log history but it seems you have no record in creating a form with your account.

    May we know if you are a sub-user ?

    Can you still remember the FormID of the form you have created so that we can search for it?


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    Richie_P
    Answered on March 21, 2018 at 02:01 PM

    As I check the account owner of the form, it seems it was made under a guest account.

    If you want, you can clone that form.

    Complete guide -How-to-Clone-an-Existing-Form-from-a-URL

    You can also request to move that form. You need to login to your guest account and request to move the form.

    Here is a guide:-How-to-transfer-or-share-forms-and-data-with-another-account


    Hope this information helps.

    Please let us know if we can be of further assistance.

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    LRsweepstake
    Answered on March 23, 2018 at 06:45 AM

    Thanks for your response Richie,

    How do I log into the guest account I created the form on? Doesnt seem I can.

    Please can you transfer the form to my account as if I clone the form I won't have the submissions available in my account.

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    Adrian
    Answered on March 23, 2018 at 09:47 AM

    I have moved this form to your account (LRsweepstake). You should be able to edit the form and see the form submissions now.