Account Auto Suspended

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    Sarah Ryan 
    Asked on March 24, 2018 at 02:05 PM

    Hello,

     

    I was just editing a form, and when I went to save it and check how it looked, I was logged out.

     

    When I tried to log back in, it said I was autosuspended.

     

    Is there any way to fix this?

  • Profile Image
    Jed_C
    Answered on March 24, 2018 at 04:01 PM

    We apologize for the inconvenience.

    Your account was probably flagged by our anti-phishing program. I have reviewed your forms and all seems good. I have now re-activated your account. Again, sorry for this inconvenience.

    Let us know if you have any questions or if you need further assistance.