Saving background changes on an existing template

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    Asked on March 26, 2018 at 05:53 PM

    I used a previous template and changed the background but every time I copy and paste the hyperlink the updated changes are only available on the screen. The hyperlink only shows the original artwork.

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    Answered on March 26, 2018 at 08:58 PM

    Please provide the form link so we can check it further. Also, please provide the link to the background you're trying to add so we can also check it.

    I cleared your form cache on our server. Please check if that helps fix the issue.