Email Conditions with Radio Button Wizard Not Working

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    shapingdestiny
    Asked on March 28, 2018 at 12:38 PM

    I have a form with multiple different autoresponse emails, each depending on the user input in the radio button wizard. I am getting the auto notification to my organization but when I test the autoresponder to the {email} it doesn't work. As far as I'm concerned, all the conditions are set up properly but for some reason, I can't figure out why the test email is not getting the autoresponder emails.

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    Richie_P
    Answered on March 28, 2018 at 01:38 PM

    To clarify, you have tested your autoresponder conditions by using the TEST EMAIL?

    Please do note that the test email will only  be sent to the email address associated with your account.

    I checked your conditions, and it seems to have no conflicts.

    Cleared your form cache let us know if the issue still remains.

    Thank you.