submit.jotformeu.com form is unavailable for Orange Poland customers

  • Profile Image
    Piotr 
    Asked on March 29, 2018 at 08:09 AM

    Hi,

    Greetings from Orange Polska

     

    We received complains from our customers, that using your forms on websites.

    Yours form are not working when accessed from Orange Poland network.

    1) Form is displayed properly: https://cdn.jotfor.ms/mariusz.kaluska/Orange_2

    2) I can fill this

    3) When I clicked submit, page submit.jotformeu.com is giving error that is not secured.

    I've traced this communication, and looks like your server is sending TCP FIN packet after received TLS Client Hello, and encryption is not done.

     

    Could you check this on your side?

     

    Regards,

    Piotr Sobol

    Orange Polska

  • Profile Image
    ashwin_d
    Answered on March 29, 2018 at 10:53 AM

    It seems you have created one more thread for same question and one of my colleague is already responded to you in the following thread:   https://www.jotform.com/answers/1429447