email id is not changing

  • Profile Image
    Asked on March 29, 2018 at 08:36 AM


    I am unable to change the Email id In account setting.



  • Profile Image
    Answered on March 29, 2018 at 11:06 AM

    The only things that would prevent changing the account email address would be attempting to change it to an address that is already associated with another JotForm account or an inactive address.   I tested the function to change emails and it is working on my end.