When completing submissions, users are getting a blank thank you page

  • dyhopkinstx
    Asked on April 3, 2018 at 8:51 PM

    My form: https://form.jotform.com/80883135584161

    I'm using paypal intergration and have auto-responder setup to show Thank You page.  They see Thank You in their browser tab but the body of the message is blank.

    Any insight you can provide would be helpful.

    Thanks,

    Denise

    Jotform Thread 1434413 Screenshot
  • Kiran Support Team Lead
    Replied on April 4, 2018 at 12:41 AM

    I have cloned your JotForm to my account and tried submitting the form which displayed the Thank you page without any issue at my end.

    152281677504042018 1009147 Screenshot 10

    I have also updated the Thank you page on your form. Could you try sending a test submission to the form and let us know if the issue still persists? We will be happy to take a look again.