When completing submissions, users are getting a blank thank you page

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    dyhopkinstx
    Asked on April 03, 2018 at 08:51 PM

    My form: https://form.jotform.com/80883135584161

    I'm using paypal intergration and have auto-responder setup to show Thank You page.  They see Thank You in their browser tab but the body of the message is blank.

    Any insight you can provide would be helpful.

    Thanks,

    Denise

  • Profile Image
    Kiran
    Answered on April 04, 2018 at 12:41 AM

    I have cloned your JotForm to my account and tried submitting the form which displayed the Thank you page without any issue at my end.

    152281677504042018_1009147.png

    I have also updated the Thank you page on your form. Could you try sending a test submission to the form and let us know if the issue still persists? We will be happy to take a look again.