- LAQUISHAAsked on April 03, 2018 at 09:47 PM
Good day is it possible to find out why our organizations account was suspended for email address: email@example.com.
- JotForm SupportBJoannaAnswered on April 04, 2018 at 02:43 AM
This is a duplicate thread. Please see an answer my colleague provide you on your other thread - https://www.jotform.com/answers/1434454
- Answered by ashwin_d
Thank you for sharing the information with us.
Is it possible for you to use your corporate email address using inlandcircle.net domain name?
We will wait for your response.
I TRIED TO REPOND TO THIS LAST REQUEST BUT THE LINK SAYS UNAUTHORIZED. . BUT I DO NOT UNERSTAND WHAT YOU GUYS WANT ME TO DO. MY EMAIL IS MY ACCOUNT ID. SO WHAT DO YOU MEAN BY USING MY CORPORATE email ADDRESS FOR MY DONAIN NAME. AND WHY AFTER FOUR YEARS DO I HAVE TO CHANGE ANYTHING. I AM A LOYAL CUSTOMER AND I UPGRADE MY SERVICE TO PAID WHEN NEEDED.WE DO THIS EVERY YEAR. WHY IS THERE A PROBLEM YOUR COMPANY DID NOT EVEN HAVE THE RESPECT TO CONTACT US BEFORE YOU SUSPENDED OUR FORMS IN THE MIDDLE OF OUR CLUBS REGISTRATION MONTH. WE HAD TO EXPLANE THIS TO OUR CLUB MEMBERS. Will you please repair this without any changes needed. I will have to find a new form company but i will like for your corporate officers know they should have business verification in their registration process. Instead of mishanding honest customers who have been loyal to you.
- JotForm SupportBJoannaAnswered on April 04, 2018 at 12:52 PM
I asked my colleague form reviewers team to check the credentials you provided on your other thread, and she confirmed that they are legit.
I have activated your account and whitelisted your forms.
Sorry for the inconvenience this may caused you.