I have upgraded my account but JotForm branding is still displayed in form.

  • triunity
    Asked on April 3, 2018 at 9:47 PM

    im on a paid svc, but i still see jotform branding at bottom ob my forms

    Page URL: https://www.moxiecheerapparel.com/design-request-form.html
  • Ashwin JotForm Support
    Replied on April 4, 2018 at 2:56 AM

    It seems you have active bronze plan but you still have "JotForm Branding" enabled in your account. I would suggest you to please disable "JotForm Branding" from your account setting page and that should solve your problem. Please check the screenshot below on how to disable "JotForm Branding" in your account:

    1522824820branding Screenshot 10


    Hope this helps.

    Do get back to us if you have any questions.