Embed Jotform code does not work on my site

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    josephriba
    Asked on April 04, 2018 at 03:35 AM

    The code appears on the webpage but does not bring in the form.


    See my screen shot


    Any suggestions would be appreciated.

  • Profile Image
    gizem
    Answered on April 04, 2018 at 08:04 AM

    You can try to embed your form via our iframe embed method.

    1522843399Screen Shot 2018-04-04 at 3.02

    Give it a try. Let us know if you need any further assistance.

  • Profile Image
    josephriba
    Answered on April 04, 2018 at 03:43 PM
    hi, i did try the iframe and I got the same result the code did not work it
    just appeared on the page.
    ...
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    jonathan
    Answered on April 04, 2018 at 04:56 PM

    I checked the embedded form in the source code of your website page and I was able to identify where the problem is.

    1522874645zzz 2018-04-05 04.40.27.png

    Please take note that the embed code must be within an html snippet for it to work.

    I do not know which website builder you are using now, but usually there should be tool to add html snippet code and then you will embed the form within the html element.

    On the other hand, it appears that what you wanted to have is actually a Pop-up form using a button(base on the source code I see).

    If you this pop-up form is what you are after, you can follow the steps from the user guide:

    How to Open Your Form in a Popup Window


    I hope this help. Let us know if you need further assistance.