- DollyLeviAsked on April 05, 2018 at 03:17 AM
I am trying to use the PrePopulate plugin - which i have done many times before - but after giving it permission to access my account, I get the error message
- JotForm SupportVictoria_KAnswered on April 05, 2018 at 05:40 AM
Unfortunately, I am not sure why this could happen. I have tested the PrePopulate application and was not able to replicate any issue. It is working properly at my end.
I have now cleared your form caches, can you kindly try again? You can also clear your browser's cache.
If the issue persist, I can also suggest to open the http://prepopulate.jotform.io via the private window of your browser:
Let us know how it goes. Thank you.