- jtyndellAsked on April 05, 2018 at 02:48 PM
- JotForm SupportWelvinAnswered on April 05, 2018 at 03:38 PM
You have just upgraded your account to the Silver Monthly Plan. I think you're good now.
Your Bronze Yearly is still active. I have requested the cancellation and prorated refund to our billing team. Our refund timeframe is within 4-10 business days. You should get a notification from Paypal about it.