If I decide I want to cancel my paid plan, will I lose all my saved forms?

  • vagabondenglish
    Asked on April 6, 2018 at 3:26 AM

    Hi there, I'm thinking of purchasing a paid plan to test out for a couple of months...If I decide I want to cancel my paid plan, will I lose all my saved forms?  Or will my service simply be downgraded to limits of the free plan?  


    Thanks for your answer.

  • Nik_C
    Replied on April 6, 2018 at 5:45 AM

    The service will just downgrade to Free plan's limits, your forms will not be affected. The only what you should take care of are submissions, with a Free plan you can keep up to 500 submissions total (from all forms), so all submissions over the mentioned 500, will be removed (starting from the oldest).

    Let us know if you have any further questions.

    Thank you!