- scarbteamAsked on April 06, 2018 at 02:11 PM
- JotForm SupportRichie_PAnswered on April 06, 2018 at 02:39 PM
Checked your account and you are scheduled for a downgrade on 2018-5-03.
Can you please give us more information on what you want to do with your account?
- scarbteamAnswered on April 06, 2018 at 02:43 PMi cancelled and went down to free It says that you are trying to bill me and i changed credit cards
- JotForm SupportRichie_PAnswered on April 06, 2018 at 03:04 PM
We are sorry for the inconvenience this may have caused.
Your subscription is already scheduled for a downgrade to free by he end of current subscription period. .
The subscription will no longer be billed on the Next Billing date.
Hope this information helps.
Please let us know if we can be of further assistance.