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scarbteamAsked on April 6, 2018 at 2:11 PM
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Richie JotForm SupportReplied on April 6, 2018 at 2:39 PM
Checked your account and you are scheduled for a downgrade on 2018-5-03.
Can you please give us more information on what you want to do with your account?
Thank you.
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scarbteamReplied on April 6, 2018 at 2:43 PMi cancelled and went down to free It says that you are trying to bill me and i changed credit cards
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Richie JotForm SupportReplied on April 6, 2018 at 3:04 PM
We are sorry for the inconvenience this may have caused.
Your subscription is already scheduled for a downgrade to free by he end of current subscription period. .
The subscription will no longer be billed on the Next Billing date.
Hope this information helps.
Please let us know if we can be of further assistance.