I cancelled my account a while ago

Checked your account and you are scheduled for a downgrade on 2018-5-03.

Can you please give us more information on what you want to do with your account?

Thank you.

i cancelled and went down to free It says that you are trying to bill me and i changed credit cards
...

We are sorry for the inconvenience this may have caused.

Your subscription is already scheduled for a downgrade to free by he end of current subscription period. .

The subscription will no longer be billed on the Next Billing date.

Hope this information helps.

Please let us know if we can be of further assistance.