Don't suggest prior entry - Chrome on Android

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    thinkinabox
    Asked on April 10, 2018 at 03:39 PM

    When customers complete the waiver, we really do not want them to have the option to choose from a previous entry.  One guy said, "Hey, I am just going to use someone else's email.  It is faster than typing my own."

     

    Can this be changed?

     

    Thanks!  I truly appreciate your program.

     

    Lisa

  • Profile Image
    Mike
    Answered on April 10, 2018 at 04:33 PM

    Thank you for contacting us.

    This issue could be related to the browser autofill settings. Please try to disable the autofill on your device and then re-check the form.

    Here is a link to the guide:

    Android - How to Turn Off Autocomplete on Chrome

    If you need any further assistance, please let us know.

  • Profile Image
    thinkinabox
    Answered on April 10, 2018 at 04:43 PM
    Mike,
    You are my hero for the day! Of course it was that easy. I thought because all the tablets were pulling up the same info it was JotForm related. Slap my forehead!
    Thanks
    Lisa
    LisaYanda@outlook.com
    325-650-7559
    ...
  • Profile Image
    Mike
    Answered on April 10, 2018 at 05:07 PM

    I am glad to hear that the issue is solved :) Please feel free to contact us anytime if you need any further assistance.