Login failed - AUTOSUSPENDED

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    Guilherme Alves 
    Asked on April 11, 2018 at 10:11 AM


    I was putting together a form and my account logged out, and now I can not log in anymore, I have already reset the password and the message: Login failed - AUTOSUSPENDED.

    My user: guilhermealves

    What reason? I need to complete this form.

    Thank you for your attention.

    Guilherme Alves

  • Profile Image
    Answered on April 11, 2018 at 10:51 AM

    It seems that your account was picked out by our Phishing detector, I have whitelisted your account as everything seems to be in order. 

    We apologize for the inconveniences this may have caused you.

    Please let us know if you have any further questions.

    Best regards!