How to disable the Encryption Form feature of my cloned form?

  • Profile Image
    oakforestha
    Asked on April 14, 2018 at 07:26 PM

    I also cloned a form from the last time we did the same event. However, when I tested it, the information was garbled (name, address, email, phone number, etc)

  • Profile Image
    John_Benson
    Answered on April 15, 2018 at 01:21 AM

    If you cloned an Encrypted Form, that will also be Encrypted unless you disable it in the Form Settings page. Here's a screencast guide that you can follow:

    1523768764clon2d.gif

    If I misunderstood your question, please contact us again. Thank you.