Russian ISP: No connection

  • alex073ul
    Asked on April 19, 2018 at 8:46 AM

    Dear Sir or Madam,

    I have a problem with site connection. Moreover, the scans and photoes in the application forms are not available for beeing downloaded.

    Thank you in advance!

  • aubreybourke
    Replied on April 19, 2018 at 11:38 AM

    You form is active:

    1524151675g362s Screenshot 10

    1. Are you saying you cannot access the form? We were recently facing issue with Russian ISPs. Can you let us know which ISP you are using?

    2. Also you say you cant view your submissions right? Are they blank like this:

    15241519843tk2u Screenshot 21

    If so replace the subdomain with "eu". So it reads like this:

    https://eu.jotform.com/submissions/80602302653345