Function to add custom tabs on Facebook pages no longer work

commedia
Asked on April 22, 2018 at 12:33 PM

I think that this function don't work correctly now in FB! Do you have solution? thank you

This is a re-post of a comment on Adding a Contact Form to Your Facebook Page
Michael

Jotform Support

Answered on April 22, 2018 at 01:09 PM

I can only assume that the issue you are having refers to the message shown in the screenshot below when you are trying to add a custom (Jotform) tab on your Facebook page.

The message is due to the changes that Facebook made when it comes to adding Custom Tabs to Facebook Pages.

https://developers.facebook.com/docs/pages/tabs

Currently, they no longer allowed users with less than 2000 fans to create Custom Tabs.

Here's a link to their Changelog — https://developers.facebook.com/docs/graph-api/changelog/version2.11/#gapi-90-pages