Google Spreadsheet: ALL of my current forms have stopped working

  • Institute123
    Asked on May 9, 2018 at 5:04 PM

    Hi there,

    I wrote in earlier today that a handful of my forms' integrations were no longer working, but it turns out that ALL of my current, enabled forms are no longer integrating with their Google Spreadsheets.  This is a big problem, and a big inconvenience. 

  • David JotForm Support Manager
    Replied on May 9, 2018 at 6:49 PM

    Can you let us know what are the forms that are not longer working? We will try to push the missing submissions to the integrated spreadsheet.

  • Institute123
    Replied on May 10, 2018 at 12:29 PM

    Hi BDAVID,

    Yes, here is the list of the forms that have stopped integrating and need pushing:

    https://form.jotform.com/72544808431154

    https://form.jotform.com/RawsonSaunders/bls-advanced-application--fall-2018

    https://form.jotform.com/72544392431152

    https://form.jotform.com/80595926631162

    https://form.jotform.com/72544859731163

    https://form.jotform.com/RawsonSaunders/voracious-vocab---sept-22-2018


    ** My main question now is, once the missing submissions have been pushed through, will the forms then begin to work properly again and start sending the data to Google Spreadsheets? Or will later submissions also need to be pushed through by you?

    Thank you so much for your help!  :)

  • Richie JotForm Support
    Replied on May 10, 2018 at 1:54 PM

    It seems my colleague already answered your question at this thread -https://www.jotform.com/answers/1468142

    Re-Integrating the Forms with Google Spreadsheet would fix the issue.

    Let us know if the issue still remains.

    Thank you.

  • Institute123
    Replied on May 10, 2018 at 2:35 PM

    I got my answer.  I'll reintegrate all of these forms that mysteriously stopped working for no apparent reason that I may ascertain.  I also, however, realize that I was mis-informed by BDAVID that there was ever a possibility of "pusing submissions through" these broken integrations.  No worries though. 

    Good day to you, fellas!

  • Richie JotForm Support
    Replied on May 10, 2018 at 3:43 PM

    If not all submissions are found after re-integration then we can push the submissions.

    Please let us know if you need further assistance.

    Thank you.


  • Institute123
    Replied on May 10, 2018 at 3:48 PM

    OK, thank you.