PayPal submit button stuck on please wait

  • Profile Image
    Asked on May 12, 2018 at 05:51 PM

    I can't get the subscription buttons to work. Once I select subscription and review and submit form it just gets stuck on please wait...

    It never redirects, submits, or anything.

    This is a re-post of a comment on PayPal Forms

  • Profile Image
    Answered on May 12, 2018 at 06:29 PM

    I test your form and it appears to be working as intended at this time. I was able to submit the form.

    1526163924zzz 2018-05-13 06.24.38.png

    1526163938zzz 2018-05-13 06.24.56.png

    I think the possible caused of issue is the Address field in the form. Because the field uses the Autocomplete option, the field sub addresses gets pre-populated but the Zip code is empty. It is required to manually fill in the Zip code

    1526164123zzz 2018-05-13 06.26.32.png

    You may want to make the Address not *required  OR turn OFF autocomplete option.

    Let us know issue remains.