Submissions from Cuba are being blocked

  • MDSEducation
    Asked on May 15, 2018 at 4:53 PM

    Hello,

    Do you have record of residents of Cuba having issues completing Jotforms? I have received two cases today with persons having issues with submitting a form. Any suggestions would be greatly appreciated.

    Thank you!

    Jotform Thread 1473406 Screenshot
  • Adrian
    Replied on May 15, 2018 at 6:20 PM

    We did not receive similar reports lately. This can be due to a network connection problem on each site.
    https://www.jotform.com/submissions/80534186201146

    Please have the users try again after a few minutes.

    Let us know if the issue persists.