PDF submission: are not sent in the email notification

  • Profile Image
    tradelions
    Asked on May 17, 2018 at 01:25 PM

    My forms are set to email a pdf version of the submissions, which includes a number of photos.


    For some reason, you system no longer batches and send the pdf upon submission. 


    How can this be fixed?


    Please advise ASAP as this is seriously impacting my business.


  • Profile Image
    Richie_P
    Answered on May 17, 2018 at 03:17 PM

    I have checked your form  and it seems your email notification has no PDF link attached to it.

    Please insert the PDF link to receive PDF submissions.

    Please let us know if you have further questions.

    Thank you.

  • Profile Image
    tradelions
    Answered on May 17, 2018 at 03:43 PM
    I’ve done all that. I’m saying for some reason the system stopped sending me the pdf.
    Please advise
    Sent from my iPhone
    ...
  • Profile Image
    Richie_P
    Answered on May 17, 2018 at 04:50 PM

    Can you please share to us the forms with the issue?I have checked on of your Forms and it seems that the PDF link is missing.

    Please check your email content again.

    Thank you.