Card form: Disable card count on mobile

  • mswartz59er
    Asked on May 24, 2018 at 2:39 PM

    I'd like to request to be able to turn OFF the counter at the bottom of mobile forms. Is this possible?


    Thanks!

  • aubreybourke
    Replied on May 24, 2018 at 3:41 PM

    If you want to remove the JotForm branding you need to upgrade to any paid account. 

    You can compare plans and upgrade here:

    https://www.jotform.com/pricing


    Then you must navigate to your profile settings and uncheck the JotForm branding checkbox.

    For example:

    1527190850d5c2a Screenshot 10

  • mswartz59er
    Replied on May 24, 2018 at 4:12 PM

    No, I'm talking about the COUNTER at the bottom of the form on mobile i.e. "1 of 20" on page 1, "2 of 20" at the bottom of page 2, etc. Is there anyway to get rid of this?

  • aubreybourke
    Replied on May 24, 2018 at 4:43 PM

    Sorry for the confusion here. My mistake.

    To remove the progress bar from a card form you need to disable the option in your form settings. 

    For example:

    1527194572yu2c3 Screenshot 10

  • mswartz59er
    Replied on May 24, 2018 at 4:47 PM

    No this does NOT work on mobile...please advise

  • aubreybourke
    Replied on May 24, 2018 at 4:50 PM

    I have cleared your forms cache. Please try it once again.

  • aubreybourke
    Replied on May 24, 2018 at 5:02 PM

    I see the problem.

    1527195733gi429 Screenshot 10

    Its not the progress bar. The progress bar appears on desktop view after page 2.

    You cannot disable the count for both the desktop and mobile. Its essential for navigation.