Adobe Echosign getting an Invalid_API_Key error

  • veshman
    Asked on May 24, 2018 at 7:05 PM

    Hi, 

    There is an error with my Adobe Echosign Widget on my form. It is saying Document Signing Failed and gives an error of Invalid_API_Key.

    I have re-authenticated the widget using a private session browser, but still having probelms.



    Page URL: https://www.jotform.com/veshman/introductory-questionnaire-sheet
  • veshman
    Replied on May 24, 2018 at 7:28 PM

    Well, I deleted the old widget and added it again.. it's works.. except for one thing. On the form that people see, it displays "Please Run the Wizard"

    Screenshot

  • Welvin Support Team Lead
    Replied on May 24, 2018 at 10:43 PM

    It's a broken field in the form. 

    Adobe Echosign getting an Invalid API Key error Image 1 Screenshot 20

    I've fixed it. 

  • veshman
    Replied on May 24, 2018 at 11:43 PM
    Thank you!
    -- 
    Bhavesh Patel, MD
    ...