Suspended Acccount

  • thebetterpoolguy
    Asked on June 7, 2018 at 2:43 PM

    My account was suspended.  if it was for phishing, like other on here, can you please delete the offending data and reopen. 

  • David JotForm Support
    Replied on June 7, 2018 at 3:20 PM

    The form that triggered the suspension is actually a from in the trash of your account.  It was a credit card update form that was last modified in 2015.

    1528399108Capture Screenshot 10

    I activated your account, but I would strongly recommend purging that form from the trash and removing and fields from other forms that request credit card details.