Iframe embedded form on my web site is not scrolling

  • NorthernPlainsDance
    Asked on June 18, 2018 at 10:35 AM

    Hello,


    I'm having an issue with a particular form that I have embedded on my website as an iFrame. When I first go to the form, the entire thing is visible, including the submit button. However, as soon as an item is selected, the submit button disappears and the form no longer scrolls down. You have to hit tab repeatedly in order to get to the submit button at the bottom of the form. I have tried this on Chrome (my usual browser) and firefox and have the same problem. I have also received reports from several customers of the same issue, so it seems to be happening across the board. The link to the form on my website is http://www.northernplainsdance.org/dropinclass. Please let me know if you have any insights.


    Thank you,

    Mackenzie 

    Jotform Thread 1502051 Screenshot
  • Kiran Support Team Lead
    Replied on June 18, 2018 at 12:15 PM

    Could you try updating the form embed code using only iFrame section and change the scrolling attribute to 'yes' in the code?

    1529338531iframe embed scrolling Screenshot 10

    Let us know if the issue still persists. We will be happy to take a look again. 

  • NorthernPlainsDance
    Replied on June 18, 2018 at 12:38 PM

    That worked. Thank you.