Can I get a credit for payment submissions that are duplicated?

  • Assisting101
    Asked on June 18, 2018 at 8:09 PM

    Hello, 

    so i have reached my payment limit. I have had a few ppl that submitted payments accedentaly multiple times thus making me reach my limit.

    So my question is can i get a credit for the accedental payments. I will attache the information for the accedental payments.

    My other question is if not how can i upgreade for just the end of the month and then go back to my previous plan.  

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  • Welvin Support Team Lead
    Replied on June 18, 2018 at 8:31 PM

    No worries, I reduced your current payment count to 7.

    You can upgrade and cancel anytime you want to. For example, you can upgrade today, and cancel it before July 19 to avoid the renewal and to cancel the subscription.