Employee terminated with user/pass info for Jotform

  • Lauren Temmler
    Asked on June 19, 2018 at 9:58 AM

    Hi -

    Is it possible to reset our account? A former employee managed the relationship

    Let me know if you need anything else!


  • BJoanna
    Replied on June 19, 2018 at 11:24 AM

    I inspected the website you provided but I was not able to find any JotForm form.

    Please provide us the username or the email address of your Jotform account. You can also provide us a link of your form or the exact webpage URL where the form is embedded.

    You can also contact your former employee and ask for the account credentials.

  • Lauren Temmler
    Replied on June 19, 2018 at 11:58 AM

    The email address is e.carbajal@fi.com

  • BJoanna
    Replied on June 19, 2018 at 12:24 PM

    I am unable to find any account with that email address. 

    1529425352email Screenshot 10

    Do you know the account username? Or do you have a form link?