Having trouble logging into account

  • louisaelizabethtravelmaps
    Asked on June 20, 2018 at 2:16 PM

    Hi, 

    I forgot my password/ username so have tried to change it multiple times this afternoon without success. 

    Please can you reset my account for me. My email is louisa@louisaelizabeth.com 

    Kind regards, 

    Louisa



  • David JotForm Support Manager
    Replied on June 20, 2018 at 3:28 PM

    The username associated with that email address(louisa@louisaelizabeth.com) is "LouisaElizabeth", you may reset the password, and the instructions will be sent to that email address. Make sure to check your spam folder.