Unique question to disallow duplicate entries not working

  • naazdeboo
    Asked on June 22, 2018 at 1:05 AM

    I have a uniqueID field which is calculated based on values from three other fields.

    This uniqueID field is also set-up in Form Settings for unique answers.

    However, it still allows duplicate values to be input and submitted.

    Please check and revert.

    Thanks.

     

  • Ashwin JotForm Support
    Replied on June 22, 2018 at 3:42 AM

    I have cloned your form and testing this issue but it is taking some time. I will get back to you on this soon.

  • Ashwin JotForm Support
    Replied on June 22, 2018 at 4:06 AM

    Please accept my apology for the delay.

    I cloned your form and deleted all form fields and just retained the fields which you have used in condition to insert value in "unique Id" field. When I tested your form, it seems to work as expected. I was not able to submit the form with the same "Tour Code", "Name" and "Primary Email" value. Please check the screenshot below:

    1529654501uniqueId Screenshot 10

    I also went ahead and tested your form and it seems to work just fine. Please check the screenshot below:

    1529654770uniqueId1 Screenshot 21

    I would suggest you to please test your form again and get back to us if the issue persists.


  • naazdeboo
    Replied on June 22, 2018 at 9:15 AM

    Yes.  It does work correctly now.  Thanks for your help.

    Best regards,