Email Address Update Issues

Hi, 

I updated my email address, which then sent me an email asking to verify the new email.

When clicking on the Verify link (or copy/paste), it says Not Valid Link.

https://www.jotform.com/verifyemail/a3J5c0B0aGVlc3NlbnRpYWxncm91cC5jb20uYXU=/073b8493d2b900b624f3a2b5e2439a9a/update/?utm_source=general&utm_medium=email&utm_content=link_verify_email&utm_campaign=verification_email

My original email was esa@ravelsolutions.com.au

Thanks in advance for your assistance to get back in to the account as we want to register for a premium account.

Krys.

Hi,

I have checked your account. It seems your email address is still oldest one. When I tried to change my email address I didn't see any issue. We don't have any problem with this. Can you try again, please? Let us know if the issue still persists. 

We will be waiting for your response.