Failed payment through Blue Snap

Hi there,

Bicycle Colorado received an email from Blue Snap saying that a recurring payment through JotForm failed.  What is this payment for?  There was very little info in the email and want to make sure it's legit.  Thank you.

Bicycle Colorado

You have a recurring monthly subscription with JotForm and it was renewed recently. July 10,2018. I tried check your mail logs for the email but I can't seem to find it. Does the email have an invoice id we can check with?

Thank you.