Changing my username

  • msmit196
    Asked on July 16, 2018 at 6:01 PM

    Hi there!


    I was wondering if I could change my username? And if not, is it possible to copy whole forms to a new profile?


    Thank you so much,

    Michelle

  • David JotForm Support Manager
    Replied on July 16, 2018 at 7:10 PM

    Your username can be changed, you can do it at your account's profile page: https://www.jotform.com/myaccount/profile 

    Or, we can change it for you, what would be your desired username? Please provide alternate usernames in case the proposed one is not available. Also, please note that custom URLs will not longer work once the username is changed, so if you have any, you will have to create them again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form 

  • Michelle
    Replied on July 16, 2018 at 7:17 PM

    Hi BDavid,

    Thanks so much! Could we make the username: sensiblysprouted and if that one is taken, sprouted?

    Thanks so much,

    Michelle

  • David JotForm Support Manager
    Replied on July 16, 2018 at 8:01 PM

    That username is already taken, by the email address "michellesm*th**n@gmail.com", is it yours? Did you already change it?

  • sensiblysprouted
    Replied on July 17, 2018 at 2:12 PM

    I was able to change it myself, thank you so much for your help! :)

  • Richie JotForm Support
    Replied on July 17, 2018 at 2:39 PM

    On behalf of my colleague , you're welcome.

    If you need further assistance, please let us know.

    Thank you.