How to save a form before submitting?

  • legacytree
    Asked on July 20, 2018 at 1:05 PM

    How do we add the capability for a user to save their progress on completing a form, and come back and edit from the place they left off? 

  • AminaG
    Replied on July 20, 2018 at 1:50 PM

    There are two different ways to save the form before submitting. 

    1) You can do that by saving input data in the session. In this case, you should have the session ID, so data can be accessed from anywhere. 

    2) Next way of doing that is to enable the "Auto fill" feature of your form. In that situation, your input data will be saved in your browser cookie. Note that data will be available from that browser only.

    Here is the related guide. 

    https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms

    If you need further assistance, please let us know. 

    Thank you

  • legacytree
    Replied on July 20, 2018 at 2:43 PM
    New response received
    Thank you for the quick response. We’ve followed the first guide and
    implemented this, but when we exit the form and return, it takes us back to
    the starting point, rather than picking up from where we left off. How do
    we fix it so that someone can save their progress, and return to where they
    left off on the form?
    ...
  • legacytree
    Replied on July 20, 2018 at 3:43 PM
    New response received
    Thank you!!
    ...
  • legacytree
    Replied on July 20, 2018 at 3:43 PM
    New response received
    Hi, I’ve corrected this, but the same issue persists. I don’t see a way to
    SAVE the progress of the form.
    When I go to the email that is sent and click the link, it just takes me
    back to the start of the form. ☹
    ...
  • aubreybourke
    Replied on July 20, 2018 at 4:00 PM

    OK, I checked your form and can see that the link on your thank you page is still incorrect, its missing the equals sign.

    1532116595s5anz Screenshot 10

    However, you autoresponder email is correct. So emails should be working now. 

    1532116765o9ub1 Screenshot 21

  • legacytree
    Replied on July 20, 2018 at 4:43 PM
    New response received
    Ahh, thank you so much! I had updated the email, but not the thank you
    page. It is working now!!!!
    ...