I am being charged by Jotform but I longer use Jotform services

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    Jackie 
    Asked on July 31, 2018 at 08:09 AM

    Hi,

    I'm being charged by jot form and don't have any services with jot form. Can you please confirm why I'm being charged?

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    Welvin
    Answered on July 31, 2018 at 10:41 AM

    You sent us an email regarding the same matter and you've mentioned the account that you are previously affiliated. The account has been upgraded an hour ago. However, the charged is only $351, not $470.

    I cannot find any other account under your email or any account related to "NIFHA", so please check again the actual charge(s).