I want to cancel any subscription

  • leigh scott=kemmis
    Asked on August 3, 2018 at 6:26 AM
  • David JotForm Support Manager
    Replied on August 3, 2018 at 10:37 AM

    You are not subscribed to a free or paid account. So, we have unsubscribed your email from our mailing list.

    Let us know if you have more questions.

  • leigh scott=kemmis
    Replied on August 3, 2018 at 11:43 AM
    You are deducting 680 baht from my Amex account each month so please cancel that subscription. Many thanks
    Leigh Scott-Kemmis
    Chairman LHH Thailand
    ________________________________
    ...
  • David JotForm Support Manager
    Replied on August 3, 2018 at 11:51 AM

    There is no account registered under the your email address "leigh@lhh.co.th". Do you have another email address you might have used to register the account? If not, please provide us the following information:

    1) Last four digits of your credit card that is being charged.

    2) Last payment date.

    3) Amount that was last charged.

  • leigh scott=kemmis
    Replied on August 3, 2018 at 9:43 PM
    Maybe leigh@dbm.co.th
    Leigh Scott-Kemmis
    LHH Thailand
    Potentia Thailand
    ________________________________
    ...
  • Nik_C
    Replied on August 4, 2018 at 2:33 AM

    Unfortunately, the information you provided doesn't match any account in our records, please provide more information about the payment and if you have any other email that was possibly used for your account.

    We'll wait for your response.

    Thank you!