Account Suspended

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    David Mentzel 
    Asked on August 06, 2018 at 10:29 AM


    My account appears to be suspended.  I am not sure why we use our forms for internal processes to pass along info as we onboard our clients.

    Can you please re-enable our account.

    thanks for your help.,


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    Answered on August 06, 2018 at 11:10 AM

    Upon review of your account I found form: was automatically suspended (autosuspended) by our phishing detector due to the word: Pword. 

    Forms are created everyday for phishing activities, that is why our phishing detector helps us detect and suspend them automatically, words that refer to activities such as: stealing credit card information, social security numbers, login credentials, child pornography, etc.

    I have inspected your forms and deleted the field, so I have activated your account, we apologize for the inconveniences this may have caused you. 

    Learn more about Jotform terms of use: 

    Thank you.