Form not integrating properly

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    Asked on August 08, 2018 at 12:17 AM


    My form entitled BSB Payment Log is not integrating properly.  At some point today the submissions stopped appearing on the integrated Google Sheet.  I reintegrated and all the missed submissions appeared on the new Sheet but new submissions do not.  Please advise.

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    Answered on August 08, 2018 at 01:58 AM

    We are sorry for this inconvenience. 

    I assume you are referring to this form:

    I pushed missing submissiosn to spreadsheet. Could you please check and do let us know if the submissions are still missing on the spreadsheet. If the problem is related to another form, please kindly send us Form ID where you have this problem. 

    Thank you in advance for your understanding. 

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    Answered on August 08, 2018 at 07:58 AM

    It's working now, thank you.  Was I doing something wrong?  This is the second time I've had this issue with this form.

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    Answered on August 08, 2018 at 09:38 AM

    We had an issue with the google sheet and it has been fixed. That may have caused your submissions to be missing.

    If you the issue still remains,please let us know.

    Thank you.