Paypal Redirect does not work on Google Chrome, but works on Safari

  • WUTI
    Asked on August 8, 2018 at 11:29 AM

    Form - Paypal Redirect does not work on Google Chrome but works on Safari. How can I get it to work on Google Chrome?

    https://form.jotform.com/WUTI/wuti-registration-form


    Jotform Thread 1548031 Screenshot
    Page URL: https://www.paypal.com/webapps/hermes?token=6B83426723477644D&useraction=commit&rm=2&mfid=1533742017429_c36bd3e09caa6#/checkout/done
  • Victoria_K
    Replied on August 8, 2018 at 12:20 PM

    Hello,

    If you have set up the Auto Return according to this guide, and if it is not working, the issue should be on your PayPal end. Also, it is possible that Google Chrome browser does not support (or block) this auto redirect feature. I would suggest to contact PayPal support to check if everything is set up properly on their end.

    Thank you.

  • WUTI
    Replied on August 8, 2018 at 9:43 PM
    Can you please reset my submissions? I used up my 10 testing it out and trying to get it to work. All the submissions are from me
    Thanks!
    Nicole Collins
    ...
  • Nik_C
    Replied on August 9, 2018 at 1:44 AM

    I just did.

    Let us know if you need any further assistance.

    Thank you!