Inconsistencies on platforms: Submissions received via Jotform APP on Android 7.0

  • LRSPrivateTours
    Asked on August 9, 2018 at 11:27 AM

    Submissions received via Jotform APP on Android 7.0:

    1. only the date is clickable to register the date on Google Calendar.


    Submissions received via gmail.com:

    1. only the submitted email address on the form is clickable to reply to the sender.


    This is not very productive. To register the date and then reply, have to use Jotform for registering the date on the calendar, then open gmail to reply to the customer.


    Will the beta version resolve this issue? When can it be expected, and what other features will there be. Also, what is planned for desktop versions of the application. I use OSX High Sierra and there is nothing to click on when viewing the submitted form. 

    Thanks in advance for your attention to the matter.


    NOTE: NOT INCLUDING URL'S OR SCREENSHOTS BECAUSE I THINK THE EXPLANATION IS TO THE POINT.

    Regards,

    Paul

    privatetourslrs.gmail.com





  • David JotForm Support Manager
    Replied on August 9, 2018 at 12:17 PM

    If this issue is happening through submissions that you are receiving via the JotForm API, please contact our API team at api@jotform.com.