Do I have to choose a payment option?

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    kirkca
    Asked on August 10, 2018 at 02:27 PM

    Do I have to choose a payment option. This was meant to be an easy way for my customers to tell me what they would like to order. They will not be paying through this format. 

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    Nik_C
    Answered on August 10, 2018 at 02:51 PM

    You don't have to use Payment integrations in your form if you don't want to. If you don't want to process payments, you can use Purchase order integration since it doesn't process payments: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order

    Or you can just create a form without any payment field.

    If you have any further questions, please let us know.

    Thank you!

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    kirkca
    Answered on August 10, 2018 at 03:03 PM

    It doesn't allow me to update the payment options to anything other than paypal

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    Nik_C
    Answered on August 10, 2018 at 03:21 PM

    In order to add some other payment option to your form you have to remove the existing one (if there is any). And to do so, you have to click the field and then click remove button:

    1533928846Screen Shot 2018-08-10 at 9.20

    If the issue persists, please share the form URL you're working on so we can check.

    Thank you!