Do I have to choose a payment option?

  • kirkca
    Asked on August 10, 2018 at 2:27 PM

    Do I have to choose a payment option. This was meant to be an easy way for my customers to tell me what they would like to order. They will not be paying through this format. 

  • Nik_C
    Replied on August 10, 2018 at 2:51 PM

    You don't have to use Payment integrations in your form if you don't want to. If you don't want to process payments, you can use Purchase order integration since it doesn't process payments: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order

    Or you can just create a form without any payment field.

    If you have any further questions, please let us know.

    Thank you!

  • kirkca
    Replied on August 10, 2018 at 3:03 PM

    It doesn't allow me to update the payment options to anything other than paypal

  • Nik_C
    Replied on August 10, 2018 at 3:21 PM

    In order to add some other payment option to your form you have to remove the existing one (if there is any). And to do so, you have to click the field and then click remove button:

    1533928846Screen Shot 2018 08 10 at 9 Screenshot 10

    If the issue persists, please share the form URL you're working on so we can check.

    Thank you!