Daily Digest App: Implement an easiest way to turn off the digest email.

  • lafhab2
    Asked on August 18, 2018 at 6:28 AM

    This is a time-old problem, and one reported in the past. Basically I cannot edit a Daily Digest, I wanted to remove it but the link doesn't work - the 'edit your dailydigest settings' link in the email is: http://digest.jotform.io/edit.php?value= so that link just takes me to the page to set up a new one. I have deleted the API but now I still get the daily email, now it just says that there is no API.  To be honest the Daily Digest is a feature/app that has never been finished, it is extremely limited (can't do weekly, or much editing), and in this case I am unable to delete it altogether. I would strongly suggest to the developers that they consider bringing out a new, improved and working version. In the meantime please can you delete this daily digest email or tell me how.

  • Mike_G JotForm Support
    Replied on August 18, 2018 at 10:24 AM

    Is the email you're receiving after you have deleted the API similar to this?

    1534602051t10 18 37 Screenshot 10

    And have you tried clicking the "unsubscribe" link from that email?

    I have tried something that might solve the issue, but I will only be able to see the result until tomorrow. I will update you in this thread as soon as I have the result of my test.

  • lafhab2
    Replied on August 21, 2018 at 2:09 PM

    Yes thank you, it did and I have successfully cancelled it, although to be honest it shouldn't have taken deleting the API to be able to get that link, the link within the daily digest should have worked. As I said, that particular app is half-baked.

  • Kevin Support Team Lead
    Replied on August 21, 2018 at 2:47 PM

    I will open a feature request for this, although we cannot provide an ETA, we will keep you updated via this thread. 

    Thanks.