This form has exceeded its allocated quota error message displayed

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    americasmajesticmiss
    Asked on August 26, 2018 at 10:54 AM

    Once you hit the register button on my site it takes you to this message.1535294900podo-warning.png

    form over quota. I am in my prime season and need this fixed immediately.   Error message is. This form has exceeded its allocated quota. Please help. 


    https://form.jotform.com/8047627299

    Thank you, 

    Cindy Bradford 770-364-6641

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    Mike_G
    Answered on August 26, 2018 at 12:02 PM

    We would like to apologize for any inconvenience. I tried to access the link to the form that you shared with us, however, it did not redirect me to your form. It looks like the Form ID on the link is missing some numbers.

    Are you referring to a form that is owned by another account? Can you tell us the correct Form URL so we can check the exact reason why you are getting the error message you showed us?

    We will wait for your response.

  • Profile Image
    americasmajesticmiss
    Answered on August 26, 2018 at 03:43 PM
    https://form.jotform.com/80476272990162 is the link that is not working.
    Please help!
    CIndy
    ...
  • Profile Image
    Mike_G
    Answered on August 26, 2018 at 04:20 PM

    I have checked the form and I see that it belongs to another account.

    The account that owns a form has a free subscription. Upon checking the account exceeded its allowed monthly payment submissions limit. Accounts on a free subscription are only allowed to collect 3 payment submissions in a month.

    The limit resets every first of the month. Please refer to this guide for more information — Understanding-Your-Account-Usage-Limits

    If you need to have more than 3 payment submissions in a month, I would suggest that you upgrade your account — How-to-upgrade-my-account

  • Profile Image
    americasmajesticmiss
    Answered on August 26, 2018 at 07:43 PM
    How can we switch the free account to the silver account that I have paying
    for?
    ...
  • Profile Image
    Kiran
    Answered on August 26, 2018 at 11:26 PM

    Do you mean to move the forms from the other account SaintLawPSR to your account americasmajesticmiss? If so, the transfer request needs to be placed by logging into the other account so that we can proceed further to move the forms. 

    Thanks!