Can I retrieve a "refreshed" Jotform?

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    Rebecca Comer 
    Asked on August 27, 2018 at 07:18 PM

    I am filling out a job application on Jot Form. The screen froze and I had to refresh it, but it cleared all the fields. It's a detailed application...more like a resume. It took me forever and I was almost done. Is there any way to retrieve the information, or do I have to start over?

    Thank you,

    Rebecca M. Comer

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    Answered on August 27, 2018 at 09:08 PM

    Unfortunately, the data you entered in the fields were lost if you accidentally closed or refreshed the browser. The data is not available on our servers since it was not submitted.

    I checked the form and I can see that the "Autofill" function is not enabled. You may also contact the owner of the form and advise him/her to turn it on using this guide: How-to-Enable-Auto-Fill-on-Forms.

    I'm afraid that you need to fill up the form again. I recommend you to save it first on a text editor so that you have a backup.

    Hope that helps. Thank you.