Users on my plan

  • Profile Image
    lindsaybean
    Asked on August 29, 2018 at 09:57 AM

    Hello,

    I added a co-worker to my plan but she is still limited on the number of forms she creates. How do we get it so her forms count against our team plan?

  • Profile Image
    Jan
    Answered on August 29, 2018 at 12:08 PM

    Please take note that you cannot share the subscription or the limits to the sub-user. You can only share forms.

    The sub-user needs to transfer the form to the Shared folder so that the forms will be under the main account. He/she can just drag the form into the Shared folder.

    Kindly refer to this user guide for more details: How-to-transfer-or-share-forms-and-data-with-another-account.

    Hope that helps. If you have any questions, let us know. Thank you.