Question about asking a video link from respondents

  • daz109
    Asked on August 30, 2018 at 11:25 AM

    Hi,

    I had an issue where I was suspended from my account for a section wherein artist were asked to include a video link and password to the link if applicable. The person who assisted me said that I can't ask for "credentials". I just want to confirm that it is ok to ask for a video link, so long as I don't ask for the password. 


    Thank you. 

  • Mike_G JotForm Support
    Replied on August 30, 2018 at 1:24 PM

    Yes, that is correct. As long as your forms comply with our terms then, you shouldn't worry about getting your forms suspended.

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