my jotform is not being forwarded from my website.

  • Caiya65
    Asked on August 30, 2018 at 3:52 PM

    Hello.  I utilize weebly for my website.  I created a course registration form in jotform and embedded the form on the page in weebly.  For some reason, the responses are not being forwarded to the email i set up when building the form.  Please let me know how to solve this. 



  • AshtonP
    Replied on August 30, 2018 at 5:26 PM

    I checked our email log and I can see that the email was sent to you when a submission was completed today.  Please check your spam folder to see if the email has gone to the spam. We recommend you add  Jotform's email address (noreply@jotform.com) to your contact.

    Please refer to this article to ensure a proper delivery of your emails in your inbox - Why-Am-I-Not-Receiving-Email-Notifications

    Let us know if you need further assistance.