Our testers cannot submit the form

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    bridalselectcakes
    Asked on August 31, 2018 at 08:32 AM

    Hello


    We have a competition page which opens at 12:00 AM Saturday 1st September (less than 4 hours) and several of our testers can not submit the form. We have tried via iPhone, android phones, tablets, PC's and Macs. 

    Some can, some can't submit with no consistency. 

  • Profile Image
    John_Benson
    Answered on August 31, 2018 at 10:55 AM

    There two fields on your form that can cause the error. Here are the fields:

    1. The user needs to select the correct date.

    153572719612451656z53.png

    2. The user also needs to select 5 option to submit the form properly.

    15357272741524az566.png

    Here's my test submission:

    15357273234551241.gif